Tag: Resistance
Stop Forcing Change: Use These Motivational Interviewing Questions Instead
When we think about how change happens in organizations, especially those practicing Lean, we often focus on tools, plans, and communication strategies. But what...
Ryan McCormack’s Operational Excellence Mixtape: February 23, 2024
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...
Effective Change Management: Beyond Rightness to Motivational Engagement
Being "right" is often the wrong strategy for change. Sustainable Lean change happens when leaders shift from telling people what to do to engaging...
That Wasn’t So Bad After All — From Ambivalence to Acceptance...
Before Christmas, I was thinking again about upgrading my iPhone 8 Plus to the newer iPhone 11 Pro, as I wrote about here:
https://www.leanblog.org/2019/12/am-i-getting-over-my-resistance-to-the-newer-iphones/
A few...
Am I Getting Over My Resistance to the Newer iPhones? Am...
It's a bit of a Throwback Thursday... in October of 2017, I wrote this post about my, ahem, "resistance to change" when it came...
Embracing and Helping Surgeons Accept Change — Instead of Blaming &...
Here is an article that caught my eye recently, from HBR:
"How One Health System Overcame Resistance to a Surgical Checklist"
Seeing the word "resistance" always...
Resistance to Change, or Resistance to Being Told?
In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about some percentage of managers, doctors, or employees who chose to leave the organization. This is often a badge of honor of sorts. Sometimes, those people get labeled as "concrete heads" (I term I think we shouldn't use, as I've blogged about).
Is this really the right way to view things?










