Tag: Empowerment

I was happy to host a webinar, as part of the KaiNexus Continuous Improvement Webinar series that was be presented by Dr. Lisa Yerian,...

It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some policies. But why does he say they don't have a culture problem if employees aren't empowered? That sounds like "culture" and a "problem" to me.