Some of you might have read my “ChangeThis” manifesto, “How Toyota Can Save Your Life… At The Hospital.” I’ve gotten a lot of positive feedback from lean professionals, healthcare professionals (including an MD), and lean healthcare professionals. Thanks for that,…
In the past, I’ve referenced a story I had heard about a GM plant in 1980’s where the “completed” vehicles went to one of two areas: “minor repair” or “major repair”, the implications being that the factory relied on inspection…
ChangeThis :: How Toyota Can Save Your Life…At the Hospital The page linked to above (link now dead) has an essay I was invited to write about the healthcare and the Toyota Production System, for the website “ChangeThis.” A direct…
