Laboratory

Today, I'm giving a talk at the International Society for Blood Transfusion (ISBT) conference in Toronto. I was…

It's probably, ahem, not the most closely watched election race in the United States today, but it will be…

How many times do we hear people say things like “We don’t have time for Lean” or “We don’t have time for Kaizen“?…

It's tempting to visit a place like ThedaCare and then mandate "everybody must have huddle boards." Then, a bunch…

I often get asked, "How did you get into healthcare?" I was working on a chapter for a Lean healthcare compilation…

In March, I wrote a post titled "Is it Lean's Fault or the Old Management System's?" about how people's…

It's again time to close some browser tabs and clear out the backlog of articles I've wanted to share but maybe…

I think this was my sixth consecutive year attending the annual Society for Health Systems Conference, held this…

Don't forget my reader survey - share your feedback and have a chance at some great prizes. In November, I…

Reflecting more on my recent Japan tour (see previous posts) one word came up in my notes: artifacts. One…

This week, I was able to drop by the annual Lab Quality Confab event since it was being held in here in San…

My whole career, I have worked with the Lean methodology (aka the Toyota Production System). I've just really never…

Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends…

Did anybody else see this show hosted to Elizabeth Cohen on CNN last weekend, titled "25 Shocking Medical…

This time of year, every publication under the sun (print and web) has a "Holiday Gift Guide" to share. In that…

I don't often go back to write about GM, the first company I worked for out of college. Thanks to my dad who sent…

As a student of Dr. W. Edwards Deming's books and teachings, I'm not a big fan of slogans and posters in the…