I had a good long chat with a former client (from my J&J days) the other day. I call him “The Synthesizer,” and no he’s not an electronic keyboard. We’re working together on a business journal article about their Lean…
Forgive me if some Texas pride comes through in this post, as well as some former-client pride. The clinical laboratory team at Children’s Medical Center Dallas was featured in the peer-reviewed Medical Laboratory Observer for their combination of Lean and…
Paul Levy has shared some photos and a video, from Boston’s Beth Israel Deaconness Medical Center, that gives a glimpse into the design of their new pharmacy. He wrote, in part: We have an old pharmacy on one side of…
On Friday, I co-presented at the Society for Health Systems / ASQ Healthcare Division conference in Atlanta. It was the first time this was done jointly and it seemed we had more physicians and other clinical people around, which is…
As I’ve been re-reading Dr. Deming’s Out of the Crisis, stuff like this jumps out at me more and more. I saw similar signs at Heathrow Airport last month bragging about the airport exceeding targets for customer service. This is,…
I had an incredible visit to a hospital in Stockholm yesterday, to walk the “gemba” (the actual workplace) to see their lean improvement efforts first hand. I’ll share some details and highlights over time here on the blog. One…
Laboratory Equipment – Easy Lean Lab Exercises When I see “Easy Lean” or, as I also saw recently in a consultant’s promotion, “Instant Lean,” I take notice and cringe. “Easy Lean” and “Instant Lean” don’t exist. Sorry. Lean seems simple…
Freeport woman sues hospital after biopsy mix-up This is really discouraging to see yet another serious specimen labeling mishap in a pathology department that’s led to the good news / bad news situation that we’ve read about before: Good News:…
Lean… and saving green – Materials Management in Healthcare Mag Here’s an article in a healthcare trade publication that features the Lean improvements from two hospitals: LeBonheur Children’s Hospital in Memphis (featured in my book, Lean Hospitals, and Kingston General…
Many thanks to the staff of Barnes-Jewish Hospital for providing this for publication. You might also be interested in my podcast with Dr. David Jaques from the same hospital. By: Rebekah Johnson, BS, David Jaques, MD, and Colleen Becker, MSN,…
Embryo mix-up worries couples | detnews.com | The Detroit News I’ve seen a lot of news stories about couples who suffer through errors caused by in-vitro fertization labs. A Toledo woman recently gave birth to a baby that was actually…
Joint Commission Changes Requirement for Patient ID during Blood Draws | Dark Daily Thanks to my friend Robert Michel and the Dark Daily for bringing this story and issue to my attention. Definitely check out his web site if you…