By Jason Turgeon: In the last couple of weeks, Mark’s been hammering the midwestern grocery store chain Meijer for ruthlessly timing employees on checkout time “efficiency” (post 1, post 2). Instead of rewarding employees for delivering fantastic customer service, management…
By Jason Turgeon: It looks like the Lean + Green movement is gathering steam. In the last week, I’ve seen three pretty big efforts that formalize the relationship. This is great news for members of both camps, as Lean management…
By Jason Turgeon: Burt’s Bees started out making natural beeswax lip balm back in the ’80’s and ended up making hundreds of other similar body-care products before the company was sold to Clorox last year. I keep a tin of…
