Tag: Catalysis

Go and See to Learn: Why Catalysis Healthcare Site Visits Still...

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Years ago (going back to 2009), I was fortunate to play a role in something special: the healthcare site visit program run by Catalysis....

Ryan McCormack’s Operational Excellence Mixtape: November 3rd, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Healthcare Excellence Requires Problem-Solving and Psychological Safety

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TL;DR: Healthcare excellence depends on psychological safety and strong problem-solving. When clinicians and staff feel safe to speak up about mistakes and risks, organizations...

Michele Smith on Winning the People Side of Lean Transformation

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Scroll down for how to subscribe, transcript, and more My guest for Episode #444 of the Lean Blog Interviews Podcast is Michele Smith. She is...

The Mistakes I Make in Producing “My Favorite Mistake”

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I make a lot of mistakes. Maybe that's one reason why I started a podcast called "My Favorite Mistake." I do my best to learn...

Process Behavior Charts: A Better Way to Use Metrics Without Overreacting

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Process behavior charts offer a way to move beyond emojis, colors, and single data points by showing whether a metric is actually changing or...

Some Highlights from the 2019 Lean Healthcare Transformation Summit

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Last week was the 10th annual Lean Healthcare Transformation Summit. I've had the opportunity to take part in all ten of them, going back...

Is Learning Something New Easier Than Unlearning What We Already Know?

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Thanks to Catalysis for asking me to write a guest blog post... yesterday, they published this: Being Open to Learning and Using Process Behavior Charts...

TWI and Kata: Coaching Skills That Make Continuous Improvement Stick

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Here is a recorded webinar... I played host (along with KaiNexus) for this webinar that was held Tuesday, August 14 at 1 pm ET.

Jeff Hunter’s New Book: “Patient-Centered Strategy”

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Hi -- I'm still not blogging much these days, as I try to focus on finishing my book Measures of Success. You can still buy...

Practicing What I Preach: My Recent Kaizen Improvements in Blogging and...

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I do my best to practice what I preach. I'm not perfect, by any means, but I'm pretty good about practicing the "Kaizen" style of continuous improvement. In this post, I share three recent examples of my Kaizen efforts for LeanBlog.org, JapanLeanTrip.com, and LeanHospitalsBook.com.

Visualizing Metrics & Managing Improvement Properly: Webinar Registration Numbers

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When managing a process and looking at results, the type of chart we use matters. The way we react to the chart matters too. In this blog post, I explore two different types of charts and explain why I like the "process behavior chart" format better.
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