Tag: Jones

Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding Variation”

I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems Conference. Check out his book Understanding Variation and learn more about him in this post.

Belated Book Review: The Machine That Changed The World

Mark's note: Christina Kach is back with a new post, this time a review of what should probably be considered a "Lean classic." Come...