Starbucks

Shout out and hat tip to Dan Markovitz for his excellent blog post: "WHEN LEADERS TORTURE THEIR EMPLOYEES" …

MP3 File (run time 39:33) My guests today are Darrell Damron and Hollie Jensen and we're talking about…

While I'd be the first to admit that my writing is not perfect and I certainly need a copy editor for my books,…

I've recently been reading an enjoyable book by Peter Sims, Little Bets: How Breakthrough Ideas Emerge…

Our Kaizen Institute guide, Brad Schmidt (pictured above) talked to us on Monday about standardized work. He said,…

Following up on my notes from Day 1, here are some notes and key points from Day 2 of the Lean Healthcare…

There was a nice article in the Wall Street Journal this week about the Boeing 737 and some of their Lean and…

One of the variations of my acronym L.A.M.E. is "Lean As Misguidedly Explained," and I recently ran across two…

 It's nowhere near as important as yesterday's topic of employee and patient safety, but my last two days of using…

I really had a great learning experience at last week's LEI Lean Transformation Summit that was held here in…

Here's some weekend fun leading into the holiday season... I received a marketing email today from Starbucks that…

I was traveling yesterday, so I read a number of blog posts that I kept open in my browser for my flight. I wrote…

For a more traditional approach to this topic, check out this alternative post, "Real Lean at Starbucks or…

Once again, the WSJ has written about Lean at Starbucks (see my last post "Controversy over New Standardized…

As a regular Starbucks customer (especially so when I lived in Boston, a few stories directly above a Starbucks…

It's been a while since I've done a "What You're Searching For" Post, where I pull out items from my blog's…

It's an honor to again contribute to John Hunter's amalgamated Management Improvement Blog Carnival. The main page…