Lean Whiskey #37: Starbucks’ Gemba, Toyota’s Tour, Product Innovation…
"I'll have a half-caff no-whip soy-milk chestnut praline latte... to-go."
Listen:
Here is the episode if you…
Browsing Tag
Starbucks
The Official Cocktail of “My Favorite Mistake”: The Negroni Sbagliato
The cocktail called the "Negroni Sbagliato" is having a moment right now, as they say, as the result of this…
Ryan McCormack’s Operational Excellence Mixtape: October 7, 2022
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
Was I the Worst Customer at Starbucks — or the Best?
While I'm mostly staying home because of the pandemic, I sometimes treat myself to a Starbucks beverage while I'm…
Win 1 of 3 Copies of the Book “Steady Work” About Lean at Starbucks
Back in May, I released a podcast episode with Karen Gaudet, author of the excellent book Steady Work. You can now…
Podcast #372 — Karen Gaudet on Lean at Starbucks and “Steady…
My guest for Episode #372 is Karen Gaudet, author of the excellent book Steady Work, which was published by…
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
…
Podcast #210 – Lean in Washington State Government
My guests today are Darrell Damron and Hollie Jensen and we're talking about Lean in Washington state…
From Vague to Passive to Active in Your Voice and Improvement Work
While I'd be the first to admit that my writing is not perfect and I certainly need a copy editor for my books,…
What I’m Reading: “Little Bets”
I've recently been reading an enjoyable book by Peter Sims, Little Bets: How Breakthrough Ideas Emerge…
Standardized Work: “Unity in the Essential, Liberty in the…
Our Kaizen Institute guide, Brad Schmidt (pictured above) talked to us on Monday about standardized work. He said,…
Lean Healthcare Transformation Summit 2012, Day 2
Following up on my notes from Day 1, here are some notes and key points from Day 2 of the Lean Healthcare…
Kaizen on the Boeing 737 Line
There was a nice article in the Wall Street Journal this week about the Boeing 737 and some of their Lean and…
Two Cases of Writers Misrepresenting Lean Manufacturing
One of the variations of my acronym L.A.M.E. is "Lean As Misguidedly Explained," and I recently ran across two…
Changes in Mac OS X “Lion” and Parallels to Workplace Changes
It's nowhere near as important as yesterday's topic of employee and patient safety, but my last two days of using…
From the LEI Summit: Mike Rother on Toyota’s View on ROI
I really had a great learning experience at last week's LEI Lean Transformation Summit that was held here in…
Starbucks Ad Influenced by Their Lean Education?
Here's some weekend fun leading into the holiday season... I received a marketing email today from Starbucks that…
What I Read and Commented On Yesterday in the Lean and Operations Blogosphere
I was traveling yesterday, so I read a number of blog posts that I kept open in my browser for my flight. I wrote…