Tag AI Lean Coach

Healthcare leaders don’t need another source of generic advice. They need help thinking through real problems in their own context. That’s why I built the Lean Hospitals Coach — a custom AI grounded in my book that coaches rather than lectures. These posts cover the thinking behind it, how people are using it, and what I’m learning along the way.

Posts about the AI Lean Coach — a custom-built coaching tool grounded in Mark Graban’s Lean Hospitals book. Topics include how it works, why it asks questions instead of giving answers, and how it compares to generic AI tools like ChatGPT for healthcare improvement.

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A Brief Response From Mark (The Human)

Mark Graban smiling at his desk with a laptop and My Favorite Mistake coffee mug, apparently unbothered by his AI's public meltdown

I go to get coffee. Twelve minutes. A number of you have messaged me. Some of you messaged me multiple times. One of you just sent a link with no context and a single exclamation point, which in my experience…