We’re tired, but not tired of whisky. A gemba walk will pick us up… Listen: Here is the episode if you want to stream the audio: In Episode 35, Mark is recently back from his Scotland gemba visit. He isn’t…
Mark's note: Today's guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012... Once upon a time... It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve...
These Donald Trump hats (and hats for other candidates including Hillary Clinton and Jeb Bush) are made by a Newark company, Unionwear. Lean is their strategy and their production system. That’s how they are competing against China.
As I mentioned on Monday, I’m working on a 3rd revised edition of my book Lean Hospitals. Traditional book publishing is a funny (and sometimes frustrating) value stream, in a lot of ways. There are many batches and many queues along…
Today is the second and final day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag#HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are…
My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which was published earlier this year by the Lean Enterprise Institute. About the book: “Perfecting Patient Journeys” is…
Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted a summary and review of my book Lean Hospitals. The review is titled “A well-balanced introduction…
“Kaizen” is a Japanese word that means “change for the better” in the context of ongoing “continuous improvement.” The so-called “kaizen event,” a weeklong focused improvement effort is one type of kaizen, but it’s not the only type. A powerful…
In honor of Veterans’ Day (in the U.S.) and Remembrance Day (in Canada, where I spent most of the last two weeks, often wearing a poppy pin), let’s pause to honor those who have served their country. Let’s also maybe…
