Of Course Doctors Hate Being “Excluded” From Attempts to Improve Mark Graban Oct 10, 2017 1 Blog Thanks to those of you who sent me this HBR article: Doctors Feel Excluded from Health Care Value Efforts Hear Mark…
A Discussion About the Current State of Lean, Practicing Lean, and More Mark Graban Aug 8, 2017 0 Blog I'm speaking in Iowa today at a "Lean Healthcare Exchange" event hosted by the Iowa Lean Consortium. Please say…
Dr. Don Berwick on Respect and Change at the Front Lines – and Executive… Mark Graban Jul 26, 2017 2 Blog Back in 2012, I blogged twice about aspects of Dr. Donald M. Berwick's 1989 article in the New England Journal of…
Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT) Learning… Mark Graban Jul 18, 2017 2 Audio I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there,…
More on “Motivational Interviewing” as a Method for Workplace Change… Mark Graban Mar 21, 2016 1 Audio Back in December, I wrote about a method called "Motivational Interviewing" (MI), something I learned about from a…
