That Wasn’t So Bad After All — From Ambivalence to Acceptance of a New…
Before Christmas, I was thinking again about upgrading my iPhone 8 Plus to the newer iPhone 11 Pro, as I wrote…
Browsing Tag
Motivational Interviewing
Preview & Recording of Mark Valenti’s Webinar on “Motivational…
Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really…
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:…
Video and Transcript: When Being Right is the Wrong Strategy for Change
I always enjoy the KaiNexus User Conference (now called KaiNexicon starting this year) and they ask me to give a…
To Get Your Personal or Professional Changes Back on Track, Focus More on…
I've published my most recent article on LinkedIn (and you can also read it on Medium.com if you don't have…
Are You a Good Coach? An Effective Coach? HBR Says You Might Not Be
Some colleagues recently sent me a Harvard Business Review article that has a fairly accusatory title, although…
When Being Right is the Wrong Strategy for Change Leadership Lessons from…
I'm at the fourth annual KaiNexus User Conference in exciting Austin, Texas. We have customers here from many…
Podcast #315 – Bob Maurer, Ph.D. on “Mastering Fear,”…
Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently…
Telling Dentists or Patients What to Do or Evoking Reasons for Change? Which is…
In this post, I talk about my dental practices "need" to get Lean, my need to floss, and some of the tactics that…
Podcast #306 – Mark D. Valenti, Motivational Interviewing and Health System…
My guest for Episode #306 is Mark D. Valenti, the manager of training, education, and workflow integration for the…
My Talk in Vegas: Leadership Lessons from Statistics and Psychology How to help…
Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I don’t…
Podcast #292 – The Co-Authors of “Motivational Interviewing for…
My guests for Episode 292 are the three co-authors of an excellent book, Motivational Interviewing for Leadership:…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve
Thanks to those of you who sent me this HBR article:
Doctors Feel Excluded from Health Care Value Efforts
Hear…
A Discussion About the Current State of Lean, Practicing Lean, and More
I'm speaking in Iowa today at a "Lean Healthcare Exchange" event hosted by the Iowa Lean Consortium. Please say…
Dr. Don Berwick on Respect and Change at the Front Lines – and Executive…
Back in 2012, I blogged twice about aspects of Dr. Donald M. Berwick's 1989 article in the New England Journal of…
Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT) Learning…
I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there,…
More on “Motivational Interviewing” as a Method for Workplace Change…
Back in December, I wrote about a method called "Motivational Interviewing" (MI), something I learned about from a…
You Can’t Force Anyone to Change Their Minds or Actions
As I've worked with hospital and healthcare people over the past ten years, one personal benefit to me has been…