Podcast #374 — Mark Valenti and Brittany Wilson, Motivational Interviewing… Mark Graban Jun 11, 2020 0 Interviews Brittany Wilson and Mark D. Valenti Joining me today for Episode #374 of the podcast are two colleagues,!-->!-->!-->…
That Wasn’t So Bad After All — From Ambivalence to Acceptance of a New… Mark Graban Jan 2, 2020 0 Blog Before Christmas, I was thinking again about upgrading my iPhone 8 Plus to the newer iPhone 11 Pro, as I wrote!-->…
Preview & Recording of Mark Valenti’s Webinar on “Motivational… Mark Graban Sep 10, 2019 0 Audio Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series. I'm really!-->!-->!-->…
General Jim Mattis on Leadership, Mistakes, and Defining Problems Mark Graban Sep 3, 2019 3 Audio General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:!-->…
Video and Transcript: When Being Right is the Wrong Strategy for Change Mark Graban May 17, 2019 0 Audio I always enjoy the KaiNexus User Conference (now called KaiNexicon starting this year) and they ask me to give a!-->…
To Get Your Personal or Professional Changes Back on Track, Focus More on… Mark Graban Feb 13, 2019 2 Blog I've published my most recent article on LinkedIn (and you can also read it on Medium.com if you don't have!-->…
Are You a Good Coach? An Effective Coach? HBR Says You Might Not Be Mark Graban Sep 5, 2018 2 Blog Some colleagues recently sent me a Harvard Business Review article that has a fairly accusatory title, although…
When Being Right is the Wrong Strategy for Change Leadership Lessons from… Mark Graban Aug 29, 2018 7 Blog I'm at the fourth annual KaiNexus User Conference in exciting Austin, Texas. We have customers here from many…
Podcast #315 – Bob Maurer, Ph.D. on “Mastering Fear,”… Mark Graban Aug 21, 2018 0 Interviews Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently…
Telling Dentists or Patients What to Do or Evoking Reasons for Change? Which is… Mark Graban Jul 30, 2018 1 Blog In this post, I talk about my dental practices "need" to get Lean, my need to floss, and some of the tactics that…
Podcast #306 – Mark D. Valenti, Motivational Interviewing and Health System… Mark Graban Apr 18, 2018 1 Interviews My guest for Episode #306 is Mark D. Valenti, the manager of training, education, and workflow integration for the…
My Talk in Vegas: Leadership Lessons from Statistics and Psychology How to help… Mark Graban Apr 3, 2018 3 Webinars Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I don’t…
Podcast #292 – The Co-Authors of “Motivational Interviewing for… Mark Graban Nov 9, 2017 1 Interviews My guests for Episode 292 are the three co-authors of an excellent book, Motivational Interviewing for Leadership:…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve Mark Graban Oct 10, 2017 1 Blog Thanks to those of you who sent me this HBR article: Doctors Feel Excluded from Health Care Value Efforts Hear…
A Discussion About the Current State of Lean, Practicing Lean, and More Mark Graban Aug 8, 2017 0 Blog I'm speaking in Iowa today at a "Lean Healthcare Exchange" event hosted by the Iowa Lean Consortium. Please say…
Dr. Don Berwick on Respect and Change at the Front Lines – and Executive… Mark Graban Jul 26, 2017 2 Blog Back in 2012, I blogged twice about aspects of Dr. Donald M. Berwick's 1989 article in the New England Journal of…
Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT) Learning… Mark Graban Jul 18, 2017 2 Audio I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there,…
More on “Motivational Interviewing” as a Method for Workplace Change… Mark Graban Mar 21, 2016 1 Audio Back in December, I wrote about a method called "Motivational Interviewing" (MI), something I learned about from a…