DirecTV Makes it Hard to Cancel & Move Mark Graban May 19, 2012 14 Blog I've been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when!-->…
Not Exactly News – TSA Wastes Money Mark Graban May 10, 2012 8 Blog While the hurdles to systemic Lean healthcare transformation are high (see the payment system challenges discussed…