Process Problem: #NFL #SuperBowl #CoinToss, A Defect & Rework Mark Graban Feb 2, 2014 8 Blog For the coin toss of the Super Bowl 48 (or XLVIII), the referee Terry McAulay handed the coin to Joe Namath to toss…
Don’t Let Looking at Data Blind You From Seeing Reality Mark Graban Sep 10, 2013 18 Blog I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link…
Denver Bronco Loses Touchdown for Not Following Standardized Work Mark Graban Sep 9, 2013 11 Blog I'll apologize in advance to those of you who don't care about football. Thursday night, we saw the type of error…
Learning to See (and Spell) in the NHL Mark Graban Mar 8, 2012 0 Blog Here's a funny little story I saw on ESPN today (Nicklas Grossmann reveals extra 'n'). Apparently when former!-->…