Operating Room

I get worked up about labeling a troubled surgical department as "a factory," but there are far more important…

Back in September 2015, I wrote a post ("Learning to be Lean" - An Inside Look at a Rapid Improvement Event") that…

John Ervin in 2022 Today's guest is my friend John Ervin and we were able to sit down together here in…

Mark's Note: Today's guest post is by Chris Burnham. I invited him to write this after I saw him share his…

Near home in San Antonio, I had a chance to volunteer last Friday, speaking for an hour to a group of high…

I've recently heard of a scenario in healthcare that I suspect is pretty common, or at least it's not the…

I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past…

"Kaizen" is a Japanese word that means "change for the better" in the context of ongoing "continuous improvement."…

As people first learn about Lean, they often ask questions like "what tools or methods should we use first?" These…

Last week, I posted a podcast with Mike George, founder of Strong America Now, an organization that is…

Hospitals are full of workarounds and fire fighting, it's a pretty common problem. That's one reason cost is so…

Today's post is an interview I conducted via email with Justin Holland, Managing Principal of GE Healthcare…

Hat tip to Helen Z. for finding this full-page print ad in the New York Times. The full ad appears below in this…

Today, July 7, is the birthday of Frank Gilbreth, born this day in 1868. While some of his methods arguably ranked…

Here is an article that discusses the adoption of Lean methods at Akron Children's Hospital ("Hospital embraces…

Lean... and saving green - Materials Management in Healthcare Mag Here's an article in a healthcare trade…

Frank and Lillian Gilbreth: scientific management in the operating room I sprung $20 for this healthcare journal…