Understanding Variation: A BBC Simulation of Hospital Surgical Deaths Mark Graban May 21, 2018 0 Blog I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June: Cambridge…
Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding… Mark Graban Mar 13, 2017 2 Blog I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems…
Better Metrics & “Understanding Variation” – An Important… Mark Graban Jan 9, 2017 3 Audio My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to…
Ask This Question (Not This One) When Trying to Improve a Stable System Mark Graban Feb 16, 2016 3 Blog The Red Bead Kit As I've done before (and written about), I'll be facilitating the famed "Deming Red Bead!-->!-->!-->…