Understanding Variation: A BBC Simulation of Hospital Surgical Deaths
I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June:
Cambridge…
Browsing Tag
Understanding Variation
Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding…
I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems…
Better Metrics & “Understanding Variation” – An Important…
My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to…
Ask This Question (Not This One) When Trying to Improve a Stable System
The Red Bead Kit
As I've done before (and written about), I'll be facilitating the famed "Deming Red Bead…