Tag: Zero Harm

Ken Segel on Lean Healthcare, Safety, and Building a Comprehensive Operating...

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In Episode #530 of the Lean Blog Interviews Podcast, I'm joined by Ken Segel of Value Capture to discuss what it really takes to...

A Monthly Bonus for Zero Injuries — and Why It Backfires

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TL;DR: A zero-injury bonus may look like a safety incentive, but it usually distorts behavior. Lean and Deming teach us that punishing bad numbers...

Ryan McCormack’s Operational Excellence Mixtape: June 16th, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Ken Pilone On Transferring TPS & Lean To Areas Outside Of...

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Joining us for Episode #476 of the Lean Blog Interviews Podcast is Ken Pilone, who has more than 30 years' experience in Organization Development...

Learning from Mistakes in the Operating Room: Why Small Errors Lead...

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TL;DR: Wrong-site surgery rarely happens because of one person--it happens when small errors, near misses, and unsafe cultures are ignored instead of learned from. This...

Why Pursuing Zero Harm Is a Powerful Driver of Lean in...

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TL;DR: Pursuing zero harm isn't about unrealistic goals or punishing people for failure. It's a leadership choice that creates psychological safety, accelerates learning, and...
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