Suggestion Box

Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Customer…

You might remember my April Fool's blog post that I did for KaiNexus as I shared here on my blog... One of the…

As a senior advisor to KaiNexus and somebody who has been a member of the team since 2011, it's been amazing to see…

Thanks to my friend Sylvain for sending me this cartoon. It would have been more timely for me to share this before…

Last week, I was in Austin for the annual Lean Coaching Summit, where I took a full-day class on "Motivational…

Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary's General Hospital…

I've written a lot about suggestion boxes, and usually in the context of how they don't work well. Many aspects of…

As I guy who started his career in manufacturing before moving to healthcare in 2005, I don't get many…

Burris has a new article on the Harvard Business Review website: “Employee Suggestion Schemes Don’t Have to Be…

This article caught my attention the other day: "Philly VA employees ask for golf shirts in suggestion box for…

This Bloomberg Businessweek article caught my eye: "How to Get More Respect From Your Boss With Less Work." It's a…

The Denver jail and its suggestion box program made the local news, thanks to a Freedom of Information Act…

In our Healthcare Kaizen books, Joe Swartz and I have tried to make the case that the Kaizen style of continuous…

Last Thursday, Joe Swartz and I presented about "Kaizen Coaching" at the annual Shingo Institute Conference.…

Today's Dilbert is a very funny illustration of what goes wrong in what you might call "boss-driven suggestion…

One  of the big arguments given for "Lean Government" efforts are the cost savings that are generated by…

I'm a critic of traditional suggestion boxes, since they are usually garbage cans for ideas. Boxes collect…