[April Fool] Special Announcement: Our New @KaiNexus Suggestion Box Builds on…
As a senior advisor to KaiNexus and somebody who has been a member of the team since 2011, it's been amazing to see…
Browsing Tag
Suggestion Box
Santa’s Little Kaizeneers?
Thanks to my friend Sylvain for sending me this cartoon. It would have been more timely for me to share this before…
The State of This Restaurant’s Suggestion Box Didn’t Really Surprise…
Last week, I was in Austin for the annual Lean Coaching Summit, where I took a full-day class on "Motivational…
How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas
Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary's General Hospital…
Are These Bad Suggestions About Suggestion Boxes?
I've written a lot about suggestion boxes, and usually in the context of how they don't work well. Many aspects of…
Why It’s OK That This Suggestion Box Was Full of Cobwebs
As I guy who started his career in manufacturing before moving to healthcare in 2005, I don't get many…
HBR Article on Avoiding the Futility of Suggestion Systems
Burris has a new article on the Harvard Business Review website: “Employee Suggestion Schemes Don’t Have to Be…
When Will The Federal Government & VA Learn? On Suggestion Boxes &…
This article caught my attention the other day: "Philly VA employees ask for golf shirts in suggestion box for…
Businessweek Article on Employee Ideas
This Bloomberg Businessweek article caught my eye: "How to Get More Respect From Your Boss With Less Work." It's a…
Denver Jail’s Suggestion Box (and Problems) in the News
The Denver jail and its suggestion box program made the local news, thanks to a Freedom of Information Act…
Kaizen: What if We Get Bad Ideas from Employees?
In our Healthcare Kaizen books, Joe Swartz and I have tried to make the case that the Kaizen style of continuous…
Kaizen is Usually a Team Sport
Last Thursday, Joe Swartz and I presented about "Kaizen Coaching" at the annual Shingo Institute Conference.…
Today’s Dilbert – Employee Ideas, PHBs & Chipmunks
Today's Dilbert is a very funny illustration of what goes wrong in what you might call "boss-driven suggestion…
And Here’s Why I’m Cynical about “Lean Government”
One of the big arguments given for "Lean Government" efforts are the cost savings that are generated by…
Louisiana’s Online Suggestion Box Will Fail; Connecticut Lean Efforts Might…
I'm a critic of traditional suggestion boxes, since they are usually garbage cans for ideas. Boxes collect…
Video: Kaizen vs. the Suggestion Box
Thanks to the Lean Enterprise Institute for recording this short video when we were at the recent Northeast Shingo…
For Real Improvement, You Need Honesty & Transparency, Not Anonymity
This announcement caught my eye recently: "New site lets you tell your boss anything, anonymously."
A startup's…
Are Suggestion Boxes Really Going Away? What Say Amazon?
Last week, I found and read an article, "Whatever happened to the company suggestion box?," that makes some really…