Tag: Suggestion Box

Kaizen: What if We Get Bad Ideas from Employees?

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In our Healthcare Kaizen books, Joe Swartz and I have tried to make the case that the Kaizen style of continuous improvement isn't just a...

Kaizen is Usually a Team Sport

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Last Thursday, Joe Swartz and I presented about "Kaizen Coaching" at the annual Shingo Institute Conference. In the start of our breakout session, I made...

And Here’s Why I’m Cynical about “Lean Government”

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One  of the big arguments given for "Lean Government" efforts are the cost savings that are generated by various Lean projects at local, state,...

Louisiana’s Online Suggestion Box Will Fail; Connecticut Lean Efforts Might Not

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I'm a critic of traditional suggestion boxes since they are usually garbage cans for ideas. Boxes collect anonymous complaints (not good), and managers often...

Kaizen vs. Suggestion Box: Effective Employee Engagement Strategies with Mark Graban...

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The Lean Enterprise Institute recorded this short video while we were at the recent Northeast Shingo Prize conference. Thanks to them for doing this...

For Real Improvement, You Need Honesty & Transparency, Not Anonymity

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This announcement caught my eye recently: "New site lets you tell your boss anything, anonymously." A startup's website allows you to send anonymous ideas or...

Are Suggestion Boxes Really Going Away? What Say Amazon?

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Last week, I found and read an article, "Whatever happened to the company suggestion box?," that makes some really great points about the problems...

KaiNexus Education Video #5 – Moving Beyond Suggestion Boxes

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Here is the fifth in our series of short, simple Kaizen education videos  from KaiNexus, a software startup where I am on the management team....

Suggestion Boxes are Disliked & Ineffective Around the World

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I love employee ideas and continuous improvement, but I really dislike suggestion boxes. As I've said, they are well intended, but the whole suggestion...

Will Suggestion Boxes be a Trend in 2012? What Method(s) do...

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I saw this article the other day on BusinessInsider.com: "10 Predictions For How The Workplace Will Change In 2012." Two of the predictions caught my...

What’s the One Common Feature on These Suggestion Boxes?

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Today's post is a short one, a bit of a visual puzzler and a reader participation post (leave a comment!). If you were in the...

Suggestion Programs

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Some people have said that the pinnacle of lean programs is an effective suggestion program, whether its called quick and easy kaizen or an...