Tag: Suggestion Box

Kaizen: What if We Get Bad Ideas from Employees?

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In our Healthcare Kaizen books, Joe Swartz and I have tried to make the case that the Kaizen style of continuous improvement isn't just a...

Kaizen is Usually a Team Sport

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Last Thursday, Joe Swartz and I presented about "Kaizen Coaching" at the annual Shingo Institute Conference. In the start of our breakout session, I made...

And Here’s Why I’m Cynical about “Lean Government”

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One  of the big arguments given for "Lean Government" efforts are the cost savings that are generated by various Lean projects at local, state,...

Louisiana’s Online Suggestion Box Will Fail; Connecticut Lean Efforts Might Not

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I'm a critic of traditional suggestion boxes, since they are usually garbage cans for ideas. Boxes collect anonymous complaints (not good) and managers often...

Video: Kaizen vs. the Suggestion Box

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Thanks to the Lean Enterprise Institute for recording this short video when we were at the recent Northeast Shingo Prize conference. In this video, I...

For Real Improvement, You Need Honesty & Transparency, Not Anonymity

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This announcement caught my eye recently: "New site lets you tell your boss anything, anonymously." A startup's website allows you to send anonymous ideas or...

Are Suggestion Boxes Really Going Away? What Say Amazon?

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Last week, I found and read an article, "Whatever happened to the company suggestion box?," that makes some really great points about the problems...

KaiNexus Education Video #5 – Moving Beyond Suggestion Boxes

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Here is the fifth in our series of short, simple Kaizen education videos  from KaiNexus, a software startup where I am on the management team....

Suggestion Boxes are Disliked & Ineffective Around the World

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I love employee ideas and continuous improvement, but I really dislike suggestion boxes. As I've said, they are well intended, but the whole suggestion...

Will Suggestion Boxes be a Trend in 2012? What Method(s) do...

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I saw this article the other day on BusinessInsider.com: "10 Predictions For How The Workplace Will Change In 2012." Two of the predictions caught my...

What’s the One Common Feature on These Suggestion Boxes?

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Today's post is a short one, a bit of a visual puzzler and a reader participation post (leave a comment!). If you were in the...

Suggestion Programs

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Some people have said that the pinnacle of lean programs is an effective suggestion program, whether its called quick and easy kaizen or an...