Tag: Seddon

The One Where John Seddon Inaccurately Criticizes Jim Womack & Dan...

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When I read John Seddon's book Freedom from Command & Control: Rethinking Management for Lean Service, I was a fan. I thought, "Here is...

John Seddon Comments on Managing Costs

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Business Guru to Share Tips on How to Beat the Credit Crunch A Scottish business conference will be featuring a favorite of this blog, John...

Gaming the System: E.R. Targets

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The BBC morning news show had a story about what they call "Accident & Emergency" here in the U.K. There's a lot of discussion,...

Making the Numbers

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Freedom from Command & Control: Rethinking Management for Lean Service Here is a fascinating post from John Seddon at his website www.lean-service.com (link is dead)...

Quelling Command and Control Thinking

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QW: Freedom from command This might make for interesting reading in conjunction with the earlier piece on a Lean Air Force. Consultant and writer John Seddon...