Quelling Command and Control Thinking

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QW: Freedom from command

This might make for interesting reading in conjunction with the earlier piece on a Lean Air Force.

Consultant and writer John Seddon highlights some of key conceptual differences between command-and-control management with what is needed in a lean environment.

Seddon is also the author of a new book on lean service, Freedom from Command & Control: Rethinking Management for Lean Service.

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1 Comment
  1. […] airman to make suggestions and drive improvement, even if that means questioning their superiors? Click here for an article on command-and-control vs. lean management. I’m glad to see the Air Force take this approach. I truly hope they can make it work. Anyone […]

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