Today I’m linking to a guest post that I wrote for my friend Marc Rouppe van der Voort who works at St. Elisabeth Hospital (Tilburg, Netherlands) and has a blog in Dutch (with auto Google translation). Marc used to maintain a…
I think this post is both urgent and important… Dr. Stephen Covey has passed away, at age 79. Read Tom Peters’ tribute to Dr. Covey here, which includes: One simply cannot pay tribute to Stephen Covey without saying at the…
It was a very pleasant surprise that ASQ chose Ari Weizweig, a founder and CEO of Zingerman’s Deli (and other businesses) in Ann Arbor, to be the opening keynote speaker at the recent ASQ Lean & Six Sigma Conference in…
Today is a federal holiday in the United States, Labor Day. I know that’s obvious to the 70% of you reading from the U.S., but it seemed worth pointing out to the international readers. Labor Day became a holiday in…
Listen: Episode #94 of the LeanBlog Podcast is here and our guest is Robert Miller, Executive Director of the Shingo Prize for Operational Excellence. Bob was previously a guest for Podcast #59, talking about changes to the Shingo Prize criteria.…
Hat tip to the WSJ for their review of the new book Get Rid of the Performance Review!: How Companies Can Stop Intimidating, Start Managing–and Focus on What Really Matters. Dr. Deming criticized the annual performance review decades ago and…
In this interview, Stephen Covey shares his perspective on Toyota’s “Respect for People” principle and why trust, empowerment, and leadership beyond command-and-control are essential to Lean success. Recorded at the Shingo Prize Conference, the conversation connects Covey’s ideas about the…
