Tag: Training Within Industry

When I was at KaiNexicon last week, our hotel in Austin had a Starbucks in the lobby. I'm a pretty regular drinker of the...

I bet many of you know the famous "Chocolate Factory" scene from the TV classic "I Love Lucy." Even if you're too young to...

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #414 of the Lean Blog Interviews podcast is Ryan Weiss....

My guest for Episode #403 is Arnout Orelio, author of the book Lean Thinking for Emerging Healthcare Leaders: How to Develop Yourself and Implement...

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Healthcare -- Creating Value...

I'm not a Buffalo Bills fan (a.k.a. "The Bills Mafia"), but I did attend one game at what was then called Rich Stadium in...

Before I get into this post, I want to also point you to another post that I wrote for the Value Capture blog: Salem Health...

I've been thinking a lot about hospitals and how they're preparing for the expected tsunami of Covid-19 patients who will need ICU beds and...

Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and...

Some colleagues recently sent me a Harvard Business Review article that has a fairly accusatory title, although many readers might think it applies to other managers: Most Managers Don't Know How to Coach People. But They Can Learn. It's a common dynamic for people to overstate their own abilities. When it comes to "coaching" in the workplace:

Today I have two guests joining me for Episode #314 of the podcast. They are Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee and Brandon Brown, the owner and "Master Kata Coach" of his firm, Continuous Coaching Commitment, LLC. In this episode, we discuss their use of methods such as "Training Within Industry" and "Toyota Kata" in the important work of healthcare improvement. Skip and Brandon both have backgrounds in manufacturing, but they have been able to translate Lean skills and mindsets into healthcare. We'll also talk about their dynamic as consultant / client and how the roles of "coach" and "learner" are often very situational and how we can be both at different times.