The Misleading Use of “YTD” Numbers to Evaluate Performance
In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in…
Browsing Tag
Metrics
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
…
Be Careful With Misleading Year-Over-Year Charts
The main subject of my book Measures of Success is "Process Behavior Charts" (see more in this blog post) and the…
My Article for CFO.com: Break the Bad Habit of Overreacting to Metrics
I'd like to thank CFO Magazine (their CFO.com website) for publishing my article:
"Break the Bad Habit of…
Different Ways of Reporting our KaiNexus Webinar Registration Numbers
One of the things I do with KaiNexus is manage our webinar series. That means lining up presenters, playing the…
How PBCs (Process Behavior Charts) Can Enhance the Practice of OKRs (Objectives…
Over the past year, I've heard about the "OKRs" methodology that is used in tech companies like Google. OKRs…
Metrics Require More Than 2-Pointers or 3-Pointers: NCAA Men’s Hoops Final…
Two data points are not a trend. But, one data point can be a "signal" that a metric has changed enough to merit…
Podcast #325 – Andrea Hardaway, Making Metrics Matter
Joining me for Episode #325 of the podcast is Andrea Hardaway, an operational leader and the executive director of…
Podcast #320 – Skip Steward on Deming, Wheeler, Metrics, and More
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode…
From Planet Lean: My Discussion with Michael Ballé on “Measures of…
Thanks to editor Roberto Priolo and "Planet Lean," the online publication of the Lean Global Network for hosting…
Understanding Variation: A BBC Simulation of Hospital Surgical Deaths
I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June:
Cambridge…
“Measures of Success” — The Need for a Measured Response to Our…
Measures matter. The proper analysis of data and performance metrics allow us to separate good changes from bad,…
Why Start the New Year with Blank Charts?
Charts like this always make me wonder why we throw away the additional context of data from 2016 when we start the…
#Lean Learning Opportunities: Webinars, Workshops, Conferences, and Online Courses
In this post, I share links and information about two upcoming free webinars that I'm hosting this month, some 2018…
What Do We Learn From Charting a Reduction in CLABSI Rates in Different Ways?
I'm in San Francisco for Lean Startup Week. Please say hi if you're here! Follow hashtag #LeanStartupWeek for…
The Joy and the Pain of Overreacting to Metrics
As next week's Lean Startup Week approaches, I'm pretty laser focused on preparation for my:
Facilitation of…
The Conundrum that is Dr. Deming on Metrics, Measures, and Data
There are Dr. W. Edwards Deming quotes that get thrown around... one that sounds incredibly "pro-data" and others…
Reader Question: More Clarity in Visualizing Hospital Performance Data
I received another reader question (submit yours here) and it's about statistics, "daily Lean management," and…