Tag: Metrics

Reader Question: More Clarity in Visualizing Hospital Performance Data

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I received another reader question (submit yours here) and it's about statistics, "daily Lean management," and visualizing performance data. Hey Mark: I like your posts...

How to Manage Your Improvement Metrics More Efficiently and Effectively

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https://www.youtube.com/watch?v=y6-QgYNs3QI&t=3s Presented by Mark Graban on January 24, 2017 In this Webinar you will learn: Some of the common mistakes people make when looking at performance...

Line Charts vs. Column Charts for Metrics & Lean Daily Management

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I’m talking about the use of “bar charts” vs. “line charts” when tracking performance measures through Lean Daily Management, Strategy Deployment, or other methods.

Lies, Damn Lies, and Vanity Metrics – in Policing and Healthcare

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I arrived in San Francisco yesterday for the Lean Startup conference, where I gave my 5-minute Ignite format talk on the parallels between Lean...

Mental Models: Standardized Work and Performance Measures

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A few thoughts while waiting for a Sunday flight... at least it's a Sunday flight towards home. One reason traditional organizations (and traditional leaders) struggle...

Clear and Relevant Metrics

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By Matt Wrye: I have been implementing lean over the last 10 years at five different companies. Only during the last eight years and...

World Class Numbers?

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Blog reader Darrin wrote and asked:Do you have any up-to-date sources for "word-class" numbers for lean metrics like % of Leadtime that is wasted,...

We Got Gamed (Lab Specimen Batch Sizes)

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A somewhat recent experience prompted me to re-read portions of Donald Wheeler's outstanding book, Understanding Variation: The Key to Managing Chaos, with its section...

"Measuring Minds at Work"

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There's a column with that title in the current issue of Business 2.0 magazine, the Nov 2006 issue. I'm re-posting this because the article...

The Proper Use of Metrics

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I was able to tour a hospital laboratory that had already gone through the lean process.One metric was a daily tally of "sticks per...

Incentives for On-Time, But What About Quality?

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Rotorhub: The Information Hub of the Helicopter IndustryHere's an article about some military helicopter part production and a "lean" system.This jumped out at me:At...

Lean Isn’t about "Productivity" and "Quality"

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Did I get your attention? OK, it was a misleading headline, sort of. Certainly, productivity and quality are important, as are safety and on-time...