Presented by Mark Graban on January 24, 2017
In this Webinar you will learn:
- Some of the common mistakes people make when looking at performance metrics and the resulting problems
- Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time
- When to react and ask “what happened?” when reviewing new data points metrics… and when to stop overreacting to each data point
- How to integrate this into your use of KaiNexus or for charts you create in Excel
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