How to Manage Your Improvement Metrics More Efficiently and Effectively

Presented by Mark Graban on January 24, 2017

In this Webinar you will learn:

  • Some of the common mistakes people make when looking at performance metrics and the resulting problems
  • Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time
  • When to react and ask “what happened?” when reviewing new data points metrics… and when to stop overreacting to each data point
  • How to integrate this into your use of KaiNexus or for charts you create in Excel

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Mark Graban
Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.

Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.

He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.

Mark is also a Senior Advisor to the technology company KaiNexus.

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