Presented by Mark Graban on January 24, 2017
In this Webinar you will learn:
- Some of the common mistakes people make when looking at performance metrics and the resulting problems
- Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time
- When to react and ask “what happened?” when reviewing new data points metrics… and when to stop overreacting to each data point
- How to integrate this into your use of KaiNexus or for charts you create in Excel
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
