How to Manage Your Improvement Metrics More Efficiently and Effectively

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Presented by Mark Graban on January 24, 2017

In this Webinar you will learn:

  • Some of the common mistakes people make when looking at performance metrics and the resulting problems
  • Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time
  • When to react and ask “what happened?” when reviewing new data points metrics… and when to stop overreacting to each data point
  • How to integrate this into your use of KaiNexus or for charts you create in Excel
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