From Planet Lean: My Discussion with Michael Ballé on “Measures of Success”

Thanks to editor Roberto Priolo and “Planet Lean,” the online publication of the Lean Global Network for hosting this discussion about author Michael Ballé about my book Measures of Success.

“Metrics Matter“

I appreciate Michael's questions and curiosity on this topic… I hope you enjoy the discussion, which you can read here.

If you'd like some listening over the weekend, here is Michael as a guest on my podcast a few years back:

Podcast #214: Michael Ballé, Lead With Respect, His New Lean Management Novel

And you can click here to find links to some written Q&As that I hosted here in my blog with him on the theme of Lean management.

Stop reacting to every up and down in your metrics

In Measures of Success: React Less, Lead Better, Improve More, I show how Process Behavior Charts help leaders tell signals from routine variation, so they spend less time explaining noise and more time improving the work. The foreword is by Donald J. Wheeler.

Read a free chapterSee buying optionsFree guide: better scorecards