Webinar Preview: Pursuing Zero Harm as a Driver of Lean in Any Industry
I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture, is…
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ONeill
Can You Answer “Yes” to These Three Important Workplace Questions?
I'm often reminded of three challenging questions that are asked by Paul O'Neill, former CEO of Alcoa and former US…
Notes from Hearing “Sully” Speak: Humility, Leadership, and Safety For…
After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the…
What’s Going on at Tesla? Is @ElonMusk Following up on Employee Injuries? …
There's a lot to admire about Elon Musk. I admire his risk taking and his entrepreneurial spirit. I use PayPal a…
“What would you say… you do here?” — 2018 Edition …
I often get asked a question along the lines of "So, what exactly do you do?" Today, I give some updates about my…
7 Barriers to Patient Safety According to Dr. Donald J. Berwick
Last month, I saw this article from the publication Hospitals & Health Networks (H&HN), where they…
#Throwback Thursday: My Interview with Paul O’Neill on Patient Safety &…
One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011.…
Patient Safety Awareness Week 2016: Still Much Work to be Done
This week is the annual Patient Safety Awareness Week. As the National Patient Safety Foundation says, "Every day…
The Shared Interests & Goals of Lean and the Patient Safety Movement
Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's…
Dilbert on Leadership
The image here is the final panel of a Dilbert strip from 2010.
I use the last panel because it's an all-purpose…
Super Bowl Commercial: American Factories? You Can’t Do That! Really?
I'm a bit of a counter-culturalist when it comes to the hype about Super Bowl commercials being entertainment and…
Hospitals Prioritize Spending on Pretty Buildings over Safety?
Here's an excellent commentary by Ashish K. Jha, M.D., M.P.H, a professor at the Harvard School of Public…
Podcast #184 – John Toussaint, MD on CEO Challenges & Enduring…
MP3 File (run time 32:00)
It's great to have Dr. John Toussaint back for episode #184 of the podcast (see…
Notes from Paul O’Neill Speaking at the Lean Healthcare Transformation…
It was a real thrill to be able to meet Paul O'Neill in person yesterday at the Summit (he was my guest for…
Stuff I’m Reading, February 21, 2013: Transparent Errors, Hidden Gorillas,…
It's time again for a regular feature I call "Stuff I'm Reading." I have too many browser tabs open and my Mac is…
Updated: Save the Date – Lean Healthcare Transformation Summit 2013
The dates have been announced for the 4th annual Lean Healthcare Transformation Summit. It will be held June…
Labor Day Reflections for a Safer Week (and Years) Ahead
I didn't have a post yesterday because it was the Labor Day holiday here in the U.S. While I'm not a "worker," in…
Looking at Medical Mistakes – Learning and Preventing or Repeating?
Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends…