I’m a bit of a counter-culturalist when it comes to the hype about Super Bowl commercials being entertainment and being something we “have to watch” or “have to discuss at the water cooler.” Bah, I don’t pay attention to most…
Here’s an excellent commentary by Ashish K. Jha, M.D., M.P.H, a professor at the Harvard School of Public Health: “In The Race For ‘Fanciest Hospital In Town,’ Patient Safety Loses Out.” Dr. Jha argues that hospitals glad spend millions of…
Listen It’s great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course, CEO of the ThedaCare Center for Healthcare Value and the author of two Shingo Award-winning…
It was a real thrill to be able to meet Paul O’Neill in person yesterday at the Summit (he was my guest for Podcast #124). His powerful message about leadership and patient safety was well received by the audience. Below…
It’s time again for a regular feature I call “Stuff I’m Reading.” I have too many browser tabs open and my Mac is bogging down (root cause of this?), so it’s time to share some links that I may or…
The dates have been announced for the 4th annual Lean Healthcare Transformation Summit. It will be held June 5-6, 2013. Co-hosted by the Lean Enterprise Institute and the ThedaCare Center for Healthcare Value, this has always been a great event.…
I didn’t have a post yesterday because it was the Labor Day holiday here in the U.S. While I’m not a “worker,” in the sense of an hourly employee or union worker anymore, I still enjoyed the day off with…
Preventable medical mistakes remain one of the most serious challenges in healthcare, yet many hospitals still struggle with learning from medical errors and preventing them from happening again. From emergency departments to pathology labs, the same types of errors continue…
Paul Levy, the former CEO of Boston’s Beth Israel Deaconess Medical Center, is a long time friend of mine and this blog (read his ongoing blog here although he’s no longer “Running a Hospital”). I’ve been meaning to blog about…
I don’t have any first hand experience with the country, but I have had many requests for the free first chapters of my books (Lean Hospitals and Healthcare Kaizen) from Saudi Arabia over the past few years. I’m certain there…
Here’s a great video of Paul O’Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role in improving quality and patient safety. You can listen to my earlier podcast with him here.…
Hat tip to Dan Markovitz for pointing out this excellent post on John Toussaint’s blog: “The Key Leadership Behaviors in a Lean Organization?” The post is a letter written by Paul O’Neill answering a question from a hospital leader. Paul…
