Telling Dentists or Patients What to Do or Evoking Reasons for Change? Which is…
In this post, I talk about my dental practices "need" to get Lean, my need to floss, and some of the tactics that…
Browsing Tag
Change Management
Upcoming KaiNexus Webinars: A3 Software & Easing the Pain of Change
We have two free webinars coming up in the next week, hosted by KaiNexus. I hope you can join us.
Oh, as a…
#ChangeChampions: Why a Better Hospital Supply Chain Starts with Better…
Today, I'd like to share the latest in my series of articles about "Champions of Change," which is based on a…
Friday Fun: “Bronze Orientation” Video
I sometimes try to share some light or funny on Fridays to get into the weekend with a laugh.
I want to thank…
When “Resistance to Change” Is Really Something Very Different It…
In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about…
Podcast #292 – The Co-Authors of “Motivational Interviewing for…
My guests for Episode 292 are the three co-authors of an excellent book, Motivational Interviewing for Leadership:…
Looking for “Champions of Change” in Healthcare Supply Chains and…
Who are the "champions of change" in your organization? Is your CEO a champion of change? How many of your…
How Listening to and Respecting “Resistance” Makes You More Effective
The other day, I posted Episode #289 of the podcast, in which Kathleen Sharp and David Schoenwetter made some great…
Podcast #289 – #Lean & A Mobile Paramedic Pilot at Geisinger Health
My guests for Episode #289 are Kathleen Sharp, MBOE, LSS MBB, now the Director of Optimization at McLeod Health,…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve
Thanks to those of you who sent me this HBR article:
Doctors Feel Excluded from Health Care Value Efforts
Hear…
Am I “Resistant to Change” When it Comes to iPhones?
When I was recently considering switching from an iPhone 6S to a newer iPhone 8 Plus (or an iPhone X), I wrote this…
Join me for a Change Management Workshop in Chicago on October 5 For "Agile Day"…
Just a quick announcement here. If you're a regular blog reader, you might know about the "ExperienceChange" change…
Tips on Change Management Thoughts from 13 Experts...
I was honored that Daniel Lock Consulting asked for my thoughts on change management that they included in this…
Is Calling People “Concrete Heads” the Most Effective Lean Change…
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label…
My Article on Changing How We Think About Change
As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential…
Podcast #276 – Andy Sheppard, #Lean, Change Management & More
My guest for Episode #276 is a Lean consultant (although he might not prefer that term) and an author, A J (Andy)…
#TBT: A Year of @KaiNexus Webinars, January through June, on Various #Lean Topics
One of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the…
Guest Post: Learning to Change our Change Management Approach
Mark's Note: Today's post is by a new contributor, Nathalie Khodr. We met a few years back in San Antonio thanks to…