Just a quick announcement here. If you’re a regular blog reader, you might know about the “ExperienceChange” change management simulation and workshop that I facilitate. See my past blog posts about this workshop and the valuable lessons learned. I normally…
I was honored that Daniel Lock Consulting asked for my thoughts on change management, which they included in this article alongside those of the esteemed John Kotter and others. Check it out: 13 Change Management Experts Share their 3 tips on implementing…
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label today? Is it helpful? Should we agree that the term is disrespectful and counter productive?
As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential Insights" blog: "Changing how we think about change: How healthcare leaders can create a progressive culture"
My guest for Episode #276 is a Lean consultant (although he might not prefer that term) and an author, A J (Andy) Sheppard. Andy is the author of The Incredible Transformation of Gregory Todd: A Novel about Leadership and Managing Change and also contributed a chapter to my Practicing Lean book project.
One of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings from the past few years via our on-demand library. They are also available via YouTube and…
Mark’s Note: Today’s post is by a new contributor, Nathalie Khodr. We met a few years back in San Antonio thanks to our shared interests in Lean and healthcare improvement. Nathalie asked to write a post that reflected on her…
I’ve known Dr. Mark Jaben for a while now… we share not just a similar sounding name, but also a passion for healthcare improvement. You can hear my 2014 podcast with him about change and brain science. He’s recently written…
Today’s guest post is by Sue Kozlowski, who is part of the team at Techsolve, a team that’s based in Cincinnati. In the past, I’ve collaborated with them on some training and they’re a great group. She has co-authored or…
My guest for episode #247 is James Chisholm, a principal and co-founder of the Toronto-based ExperiencePoint. James is a pioneer in the design of online game-based learning, and has authored numerous leadership simulations in use by over 100,000 executives and managers worldwide.…
Back in December, I wrote about a method called “Motivational Interviewing” (MI), something I learned about from a social worker who was also at the Lean Startup Conference. It’s funny how these worlds intersect sometimes. I saw parallels between people…
Presented by Mark Graban and Dr. Greg Jacobson on February 16, 2016 In this webinar, you will learn: Reasons why people don’t “buy in” to change How leaders can better understand the causes of that apparent resistance to change Strategies…
