Podcast #276 – Andy Sheppard, #Lean, Change Management & More

My guest for Episode #276 is a Lean consultant (although he might not prefer that term) and an author, A J (Andy) Sheppard.

Andy is the author of The Incredible Transformation of Gregory Todd: A Novel about Leadership and Managing Change. He also contributed a chapter to my Practicing Lean book project. You can download the PDF of his chapter here and I hope you’ll consider buying the book (it’s for a good cause).

From his bio: “He is a coach for leaders of change. His core expertise is helping workforces to quickly achieve systematic change in practice. A former McKinsey & Company consultant, he has now spent eighteen years working out this art of transformation in diverse industrial environments across the USA, Europe and Asia. He also continues to draw from prior experience of navigating change in corporate environments and experiencing it on shop floors. 

Further information about Andy can be found on www.ajsheppard.com. Andy is also happy to take any follow-up questions about leading change on his Goodreads Author Page.” I hope you enjoy the conversation, which touches on Lean, change management, the need to balance empathy and urgency, and more.

Streaming Player (Run Time 42:40)

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For a link to this episode, refer people to www.leanblog.org/276.

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Topics and Links for this Episode:

  • How did you get introduced to Lean?
  • What are the three questions a leader needs to ask to transform an operation?
  • What are some of the common pitfalls?
  • Tell us about your book – The Incredible Transformation of Gregory Toddwhy do deliberately not call it a “lean book”?

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android apps, or via Apple iTunes.  You can also subscribe and listen via Stitcher. Please leave us a review and rating!

Thanks for listening!

Podcast Summary

You can also read and download this 3-page PDF summary of the podcast:


Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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