Presented by Mark Graban and Dr. Greg Jacobson on February 16, 2016
In this webinar, you will learn: Reasons why people don't “buy in” to change How leaders can better understand the causes of that apparent resistance to change Strategies that can be used to increase buy-in for staff, managers, and executives. People often complain that their employees (or their leaders) aren't “buying in” to an improvement methodology. Or, specific improvement ideas languish because somebody doesn't “buy in.”
In this webinar, Greg and Mark will explore the issue of buy-in. What are some common reasons for a “lack of buy-in?” Is it accurate to think about “buying” and “selling” ideas in the workplace? What are some strategies and tactics to increase the acceptance of and participation in specific changes and broader initiatives like Lean and continuous improvement?
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.