Virtual Archives

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Mark Graban - July 23, 2020 0

In June, I moderated a panel discussion webinar (as part of the KaiNexus series) on the theme of virtual improvement. You can view the...

Blog

Mark Graban - June 4, 2020 1

It's a big webinar week for me, as I presented two (here and here) and I moderated a new webinar in the KaiNexus series. I...

Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
What’s the beverage that you got charged differently for? Was a drink with modifications? Regional difference in pricing generally?
Monica on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
A small side-step from mobile orders is drive-thru. I tweeted/X'd at Starbucks earlier this week when I discovered that 2…
Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
Starbucks doesn't have franchises. About half of the stores are company owned and the other half or so are "licensed"…
Lyons on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
It appears that Starbucks is franchised out as most most other establishments. Different Starbucks have different rules. However, the Head…
Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
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