Don’t Overexplain College Football Playoff TV Ratings Being at “An…
We have to be careful with text descriptions of business metrics -- this is true when it's numbers in the news or…
Browsing Tag
Wheeler
Podcast #320 – Skip Steward on Deming, Wheeler, Metrics, and More
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode…
Home Runs as Tables of Numbers, Run Charts, and Process Behavior Charts
If you're not a baseball fan, I apologize for a second baseball-themed post this week. Baseball has a lot of…
Taking Don Wheeler’s Class; MLB Batting Averages are Lower… So What?
I recently saw this headline:
Baseball on pace for lowest batting average since 1972
Just because it's the…
Attend With Me: Come Learn Statistical Process Control From Don Wheeler
For a long time, I've wanted to attend a "Statistical Process Control" (SPC) class taught by Donald J. Wheeler,…
Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look…
As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…
Two Data Points Don’t Make a Trend, So Read Beyond the Headline In…
When looking at data, whether it's the number of homicides in San Antonio or some of our workplace metrics, it's…
2-Data-Point Comparisons vs. Charts – NBA Big Man 3-Point Shots and Lean…
So many of our business metrics are reported in terms of two-data point comparisons. How much did the…
If You React to Every Blip in the Metrics, Then Nothing is a Priority? How much…
Here's another post on the theme of performance metrics, as I'm talking about next week at Lean Startup Week (see…
Stop Wasting People’s Time (in a #LeanStartup or any Organization) by…
As Eric wrote about in The Lean Startup (and as many others say), time is the most precious commodity anybody has.…
Not All Improvement Ideas Require “Projects” It's Not All About Cost…
In this post, I share some thoughts and build upon one of the presentations at last week's Lean Healthcare…
Reader Question: More Clarity in Visualizing Hospital Performance Data Making…
I received another reader question (submit yours here) and it's about statistics, "daily Lean management," and…
You Get What You Incentivize? NBA Player Bonus Edition, Maurice Harkless
If you don't care about sports or statistical process analysis, this isn't the post for you... but it was…
Dr. Deming on Why Improvement Stalls Out, Today’s Hospital Patient Safety…
Can leaders get some improvement just by asking for it? Does improvement stall out if we don't have a method for…
Your “Lean Daily Management” Approach Would Be Even Better with Some…
Here is an article that I wrote and published on LinkedIn on Tuesday on the topic of managing metrics in a better,…
Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding…
I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems…
Data Without Context Have No Meaning: Emergency Department Wait Time Billboards
Patients waiting too long for the E.D. is a problem around the world. Many U.S. hospitals put up billboards that…
Better Metrics & “Understanding Variation” – An Important…
My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to…