Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of…
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist…
Browsing Tag
Wheeler
Measures of Success Related to “Measures of Success” Workshops
Each time I teach my "Measures of Success" workshop for Catalysis at one of their events, they give me feedback…
A Strong Signal in the Number of Home Runs — and a Surprising Special Cause
It's been a busy few weeks for me with work travel and, blogwise, I'm winding down into a few weeks of "blog…
Chernobyl: Data Without Context is Dangerous
I really enjoyed the HBO miniseries "Chernobyl" that aired/streamed recently. You can watch it all now through HBO…
Episode #2 of the “Lean Whiskey” Podcast on GE, Boeing, and More
Mark and Jamie
Jamie Flinchbaugh and I got a great response to the first episode of our new "Lean Whiskey"…
Don’t Overexplain College Football Playoff TV Ratings Being at “An…
We have to be careful with text descriptions of business metrics -- this is true when it's numbers in the news or…
Podcast #320 – Skip Steward on Deming, Wheeler, Metrics, and More
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode…
Home Runs as Tables of Numbers, Run Charts, and Process Behavior Charts
If you're not a baseball fan, I apologize for a second baseball-themed post this week. Baseball has a lot of…
Taking Don Wheeler’s Class; MLB Batting Averages are Lower… So What?
I recently saw this headline:
Baseball on pace for lowest batting average since 1972
Just because it's the…
Attend With Me: Come Learn Statistical Process Control From Don Wheeler
For a long time, I've wanted to attend a "Statistical Process Control" (SPC) class taught by Donald J. Wheeler,…
Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look…
As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…
Two Data Points Don’t Make a Trend, So Read Beyond the Headline
When looking at data, whether it's the number of homicides in San Antonio or some of our workplace metrics, it's…
2-Data-Point Comparisons vs. Charts – NBA Big Man 3-Point Shots and Lean…
So many of our business metrics are reported in terms of two-data point comparisons. How much did the…
If You React to Every Blip in the Metrics, Then Nothing is a Priority?
Here's another post on the theme of performance metrics, as I'm talking about next week at Lean Startup Week (see…
Stop Wasting People’s Time (in a #LeanStartup or any Organization) by…
As Eric wrote about in The Lean Startup (and as many others say), time is the most precious commodity anybody has.…
Not All Improvement Ideas Require “Projects”
In this post, I share some thoughts and build upon one of the presentations at last week's Lean Healthcare…
Reader Question: More Clarity in Visualizing Hospital Performance Data
I received another reader question (submit yours here) and it's about statistics, "daily Lean management," and…
You Get What You Incentivize? NBA Player Bonus Edition, Maurice Harkless
If you don't care about sports or statistical process analysis, this isn't the post for you... but it was…