Here’s a light hearted topic for Lean Thinkers. “Overprocessing” is one of the 8 Types of Waste that we talk about in a Lean context (it comes from Toyota and Taiichi Ohno). One way of describing overprocessing is that it…
Detroit Free Press Forums In my previous post, I questioned if GM was teaching true “Standard Work” to reporters who came to their training center in Lansing. My cynicism may have gotten the best of me, as it seemed, from…
Are We Creating Problems By Design?: Beyond Blinking Lights and Acronyms Mike Schaffner’s “Beyond Blinking Lights and Acronyms” blog linked to my complaining about the lack of root cause problem solving during a tech support call. I proposed that the…
I don’t claim to always be right here on the Blog (or in general). Sometimes I throw ideas out there and I learn in the process. I’ve always said that I’ve learned a ton in the process of writing this…
