How 200 Jobs Were Saved by Engaging Employees in Continuous Improvement
Mark's Note: Today's post is the first guest post by Jess Orr, who you might remember from the webinars that she…
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Guest Post
Can Humility Lead to Excellence?
Mark's Note: Today's post is by Kay Kendall, CEO & Principal of BaldrigeCoach. You might remember her from…
Fast Lean – What’s Not to Love?
Mark's note: I somehow stumbled across this 2002 HBR article, Read a Plant--Fast, so I asked regular guest blogger…
Is “Learn from Your Elders” Being Replaced With “Learn from Your…
Mark's Note: Today's guest post was written in partnership with the Society for Health Systems, an organization I…
Signs, Signs, Everywhere Signs!
In this post, Paul Critchley writes about signs not being a good solution to most problems. Does posting a sign…
The Challenge of PDSA: Feeling Like You’ve Fallen Short
Mark's note: Today's post is by Cristal Totterman, a pharmacist and Lean leader I have known for a couple of years…
Guest Post: What Will Process Excellence Look Like in 2025?
Mark's Note: Today's guest post is brought to you through a media partnership between LeanBlog.org and PEX Network.…
Guest Post: Learning to Change our Change Management Approach
Mark's Note: Today's post is by a new contributor, Nathalie Khodr. We met a few years back in San Antonio thanks to…
Do We Quit When We Face a Setback? I Hope Not!
Mark's Note: I thought "OCR" meant Optical Character Reader and I thought a "BattleFrog" was the name of a minor…
The Blame and Shame(ful) Culture of Healthcare
Mark's Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There's…
Conclusion: 3 Strategies for Leaders Who Have No One to Lead
Mark's note: Here's the concluding post in a series by a guest blogger, Paul Serafino. You can click here to read…
Part 4 – 3 Strategies for Leaders Who Have No One to Lead: Host “Free…
Mark's note: Here's the last of three change strategies in a series by a guest blogger, Paul Serafino. You can …
11 Ways You Can Get Ideas to Flow From Staff
Mark's note: Today's guest post is by Duke Rohe of the Office of Performance Improvement at M.D. Anderson Cancer…
Part 3 – 3 Strategies for Leaders Who Have No One to Lead: An Apprentice
Mark's note: Here's the latest in the series by a guest blogger, Paul Serafino. Click here to read earlier posts in…
How Many Exam Rooms Do You Need?
Mark's note: When I first started in healthcare, I worked for a team called ValuMetrix Services, a part of Johnson…
Part 2 — 3 Strategies for Leaders Who Have No One to Lead: Strong Allies
Mark's note: Last week, I published a post by Paul Serafino titled "3 Strategies for #Lean Leaders Who Have No One…
3 Strategies for #Lean Leaders Who Have No One to Lead
Mark's note: Today's post is by a new guest blogger, Paul Serafino. This initial post will be followed by a series…
Transparency in Healthcare: Patients *Can* Handle the Truth
Mark's Note: Here is another guest post from Drew Locher. I'm hoping that he'll contribute occasionally to the blog…