• Likes
  • Followers
  • Subscribers
  • Followers
  • Subscribe

Trending

  • Hey @ElonMusk: Toyota Never Thought “Humans are Underrated”
  • Key #Lean Tweets from @MarkGraban Week of April 16, 2018: Tesla, Healthcare, & More
  • Part 2: 20 Years Ago at GM, the Quality Death Spiral Continues… With More Memos and More Blame
  • Leaders & Lean: We Need to Better Support Doctors and Other Providers
  • How to Go From Analytical Wonk to “Process Improvement” Coach
  • Key #Lean Tweets from @MarkGraban Week of April 9, 2018: Healthcare, Leadership & More
  • 20+ Years Ago at GM: The Quality Death Spiral of Bad Management & Blaming Workers
  • Key #Lean Tweets from @MarkGraban Weeks of March 26 & April 2: Tesla, Sully & More
  • Notes from Hearing “Sully” Speak: Humility, Leadership, and Safety
  • Can Humility Lead to Excellence?

Lean in hospitals, business, and our world Lean in hospitals, business, and our world - Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

  • BLOG
    • All Posts
    • By Author
    • Best Posts
    • Most Popular
    • Most Commented
    • Lean Comedy
  • PODCASTS
    • Lean Blog Interviews
      • Podcast Home
      • Browse Episodes
      • Episode Collections
      • Subscribe
    • Lean Blog Audio
      • Podcast Home & Subscribe
      • Browse Episodes
  • VIDEOS
    • Featured Videos
    • Webinars
    • YouTube Channel
  • BOOKS
  • SERVICES
    • Via MarkGraban.com
    • Speaking
    • Workshops
    • Consulting
  • ABOUT
    • What is “Lean”?
    • About the Blog
    • About Mark Graban
    • Contributors
    • Standardized Work
    • Resources
      • Healthcare Improvement
      • Lean Blogs
      • Lean Healthcare Blogs
      • Other Blogs
      • Lean Resources
  • CONTACT
Lean Blog

Author

Kay Kendall

Kay Kendall

I love working with people who are as passionate about excellence as I am. For more than 20 years, the Baldrige Criteria for Performance Excellence has been my mental model for how organizations can transform from being good to being "award worthy." Using the Baldrige Excellence Framework, I work with organizations across all sectors, large and small, to help senior leaders create focus and alignment, and to engage their workforce to achieve exceptional results.

As a Principal in BaldrigeCoach, I tailor each engagement to the unique strengths and challenges of that organization. Using proven change leadership techniques, we create a culture of continuous improvement and innovation.

I also continue to give back to the Baldrige community as a volunteer by serving as an examiner or Judge for the national program as well as many of the other Baldrige-based programs. I also serve as a technical editor and facilitate examiner training for some of these programs.

I am frequently asked to present at conferences as well as to provide customized in-house workshops. These opportunities only deepen my appreciation for all of the people engaged in making their organizations better through their commitment to excellence.

Can Humility Lead to Excellence?

Kay Kendall Apr 5, 2018 0
Blog
Mark's Note: Today's post is by Kay Kendall, CEO & Principal of BaldrigeCoach.  You might remember her from…
  • Facebook Join us on Facebook
  • Twitter Join us on Twitter
  • Youtube Join us on Youtube
  • RSS Subscribe our RSS
  • Instagram Join us on Instagram
Sign Up for New Post Notifications
Sign Up for New Post Notifications
Feeds & Newsletters
RSS feed icon RSS Feeds: Posts | Comments
Email icon Receive Posts via Email | Comments
Email icon Weekly Batch of Posts (Mondays)
Podcast icon Interviews Podcast | Post Audio Podcast
Email icon Sign up for the LeanBlog Newsletter
Recent Posts
  • Hey @ElonMusk: Toyota Never Thought “Humans are…

    Apr 23, 2018 4
  • Key #Lean Tweets from @MarkGraban Week of April 16,…

    Apr 20, 2018 2
  • Part 2: 20 Years Ago at GM, the Quality Death Spiral…

    Apr 19, 2018 2
  • Podcast #306 – Mark D. Valenti, Motivational…

    Apr 18, 2018 1
  • Leaders & Lean: We Need to Better Support Doctors…

    Apr 17, 2018 3
  • How to Go From Analytical Wonk to “Process…

    Apr 16, 2018 0
Recent Comments
    Mark Graban on
  • Hey @ElonMusk: Toyota Never Thought “Humans are Underrated”
  • Mark Graban on
  • Hey @ElonMusk: Toyota Never Thought “Humans are Underrated”
  • Andy Wagner on
  • Hey @ElonMusk: Toyota Never Thought “Humans are Underrated”
  • Mark Graban on
  • Toyota is Admired for Good Reason… But About Those Rotating Job Shifts…
  • Mark Graban on
  • Hey @ElonMusk: Toyota Never Thought “Humans are Underrated”
© 2005 - 2018 - Mark Graban & Constancy, Inc.. All Rights Reserved.
Lean in hospitals, business, and our world.
Sign in

Welcome, Login to your account.

Forget password?
Sign in

Recover your password.

A password will be e-mailed to you.