Tag: Efficiency

How Does a Loving & Caring Organization Get Accused of Treating...

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Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember...

Aim for “Effectiveness” in Your Gemba Walks, Not “Efficiency”

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Hear Mark read the post (subscribe to the podcast): This is an elaboration on something I originally posted on LinkedIn. I saw somebody touting an approach that...

It’s Not Lean to Have Dysfunctional Efficiency Targets

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Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia,...

Eric Ries On The Lean Startup Methodology And How To Build...

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Episode #115 is a discussion with Eric Ries (@ericries), entrepreneur and author of the book The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically...