Tag: Efficiency
When a “Caring” Healthcare Organization Is Accused of Harming Workers
When productivity metrics are poorly designed, they can punish good people for system failures. Real improvement comes from redesigning the work--not pressuring individuals to...
Aim for “Effectiveness” in Your Gemba Walks, Not “Efficiency”
Hear Mark read the post (subscribe to the podcast):
This is an elaboration on something I originally posted on LinkedIn.
I saw somebody touting an approach that...
It’s Not Lean to Have Dysfunctional Efficiency Targets
Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia,...
Eric Ries on the Lean Startup Methodology and Continuous Innovation
Mark Graban interviews Eric Ries, author of The Lean Startup, about how Lean principles influenced his thinking on entrepreneurship and continuous innovation. Their conversation...
