The Sign on the Wall Was a Confession Two staff members are repositioning a patient by hand. The lift assist that’s supposed to be used for this — the equipment the hospital bought specifically so nobody does it this way…
TL;DR Leader Standard Work isn’t a calendar or a checklist. It’s the daily responsibility of leaders to show up with the right behaviors–listening, asking, following up, and creating psychological safety. How leaders act in everyday moments matters far more than…
This edition of Ryan McCormack’s Operational Excellence Mixtape explores why real improvement depends on disciplined thinking, leadership habits, and cultural integrity–not slogans or shortcuts. From reflections on problem solving, Leader Standard Work, and the limits of healthcare “systems,” to lessons…
I’m happy to be hosting and moderating this webinar that will be presented by Brent Loescher, a fellow instructor with me at TKMG Academy. A Lean practitioner at heart, Brent received his formal Toyota Production System training while working for…
