Glover

This semester, I am teaching a course on Operations Management in Healthcare to Public Health students. It's been…

As Mark Graban stated in a recent post, "People fear or assume that a factory is...mindless, monotonous,…

Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I…

Mark's note: I'm happy to have a new guest blogger, Dr. Wiljeana Glover, from MIT, and a fellow member of the…