Tag: PBC-Compare
A Webinar About “Measures of Success”: Case Studies on Signal vs....
TL;DR: This recorded webinar shows how Process Behavior Charts help leaders distinguish real signals from routine noise in performance metrics--so they stop overreacting to...
Using Process Behavior Charts to Compare Red Bead Game “Willing Workers”...
TL;DR: Process behavior charts show when apparent performance differences are driven by the system rather than individual skill. Comparing individuals without this context often...
Using Process Behavior Charts to Compare Knee Surgeons and Complication Rates
Process behavior charts can be used for more than tracking performance over time. In this post, I apply PBCs to compare knee surgeons' complication...
Using Process Behavior Charts to Compare Organizations (Without Ranking or Blame)
TL;DR:Process behavior charts help leaders compare hospitals (or any organizations) without overreacting to rankings or small differences. By separating signal from noise, they show...
