Tag Bad Systems in the News

"An Organizational Accident"

‘Chicago Way’ is no way to run mass-transit system It’s something I’ve written about before, about how the media and the public tend to blame individuals, or at least we want a scapegoat. Who screwed up? Whose fault? This has…

"Bad Systems in the News" Update

Here are some updates on the “Bad Systems” I featured last week, Northwest Airlines and the NBA. I know I promised more positive posts, but let me follow up on these stories… First, the NBA. I don’t have a link…

Bad Systems in the News: PHX TSA

Serious Security Questions at Sky Harbor Airport New interim security director named at Sky Harbor Here’s another story from last week about bad systems, and bad management to boot. This one hits close to home since I used to fly…

Bad Systems in the News: Northwest

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NWA blames pilot absences: Detroit Free Press Updated: NWA calls back all its pilots as cancellations mount In another example of media/management blaming, Northwest Airlines is blaming pilots for forcing the airline into canceling flights at the end of July.…

Bad Systems in the News: NBA

Last week, I saw a number of news stories that caught my eye, non-manufacturing stories about systems (or lack thereof) and blame. What do the Transportation Safety Administration, the National Basketball Association, Detroit Public Schools and Northwest Airlines have in…