Dan Markovitz

Dan Markovitz

Dan Markovitz is president of Markovitz Consulting, a firm that radically improves operational speed and efficiency by applying lean concepts to knowledge work. He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Continuing Studies Program. He also lectures on A3 thinking at the Ohio State University’s Fisher School of Business. Dan is a frequent speaker and presenter at conferences, and has consulted to organizations as diverse as Camelbak, Clif Bar, Abbott Vascular, WL Gore & Associates, Intel, the City of Menlo Park, and Memorial Sloan-Kettering Cancer Center. His book, A Factory of One, was honored with a Shingo Research Award in 2013. Dan has also published articles in the Harvard Business Review blog, Quality Progress, Industry Week magazine, Reliable Plant magazine, and Management Services Journal, among other magazines. All of these articles are available for download on the Resources page. Earlier in his career, he held management positions in product marketing at Sierra Designs, Adidas, CNET and Asics Tiger, where he worked in sales, product marketing, and product development. He also has experience as an entrepreneur, having founded his own skateboarding footwear company. Dan lived in Japan for four years and is fluent in Japanese. He holds a BA from Wesleyan University and an MBA from the Stanford University Graduate School of Business.

Guest Post: A3 = “Drive”

Dan Pink’s new book, Drive: The Surprising Truth About What Motivates Us, has been getting a lot of press recently, and deservedly so. He demonstrates persuasively not only that people are self-motivated by the desire for autonomy, mastery, and purpose, but…

UPS: Disrespect for People?

UPS

by Dan Markovitz I took this picture of a UPS truck recently in NYC. (The orange signs say “SAFETY.”) At first I thought, “Great! UPS management cares about safety for its drivers. Terrific!” But then I looked at the signs…

Best Buy Gets It

by Dan Markovitz Best Buy is generally not talked about as an exemplar of lean. (It’s best known for its Results Only Work Environment; read about ROWE here and here.) But yesterday’s WSJ article on Best Buy shows that the…

Management "Moonshots." Really?

by Dan Markovitz Gary Hamel’s Management 2.0 blog at WSJ.com features his ideas for “Management Moonshots” — 25 ambitious and radical ideas that will significantly improve business management in the future. Frankly, I wasn’t terribly impressed. Some of the ideas…

Toyota Keeps its Eyes on the Customer

by Dan Markovitz In a refreshing change of pace for the auto industry, Akio Toyoda, who was just named as the new president of Toyota, did not ask for government loans. Nor, in his first public statements, did he express…

Respect for People: US Army Edition

strategy+business, the e-magazine from Booz, Allen & Hamilton, reports how the US Army is changing the way that it shares knowledge within such a massive organization. The new system is a powerful example of how respect for people and a…

Maybe a little hansei would be in order.

by Dan Markovitz Without realizing it, James B. Stewart, the SmartMoney columnist for the Wall Street Journal, touched on the value and power of hansei (reflection) in yesterday’s piece (available for free here). Commenting on the recent ouster of Merrill…

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