Tag: Liker

TL;DR Twenty years later, Jeffrey Liker's message still applies: Lean fails when it's treated as a set of tools instead of a leadership system....

Jeff Liker explains how Toyota leaders at every level are expected to respond when something goes wrong -- and why most other companies default...

Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

TL;DR: Looking for powerful Toyota quotes? Here are verified quotes from The Toyota Way and Toyota leaders on mistakes, learning, psychological safety, and continuous...

My guest for Episode #400 is Jeffrey Liker, the retired University of Michigan professor who has recently released the second updated and revised version...

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Healthcare -- Creating Value...

tl;dr: Toyota's long-term success comes from treating Lean as a people development system, not a toolbox. By prioritizing learning, coaching, and growth over short-term...

As I've been writing about "process behavior charts" - a simple, yet effective method for charting and reacting to (or not overreacting to) metrics, it's made curious what some of the modern Toyota books say about metrics and performance measures.... or at least the first two in The Toyota Way series.

One challenge with teaching Lean is that there isn't aways a consistent definition that's used by everybody. Some of the definitions are really bad....

Mark's Note: Last month, I was notified about Prof. Jeff Liker's retirement from the University of Michigan after 35 years. I wasn't able to...

I continue sharing documents from the Don Ephlin library archive. What did Ford and the UAW learn when they visited Japan in 1981? Many of the things that made Japanese industry successful are the same things that make organizations successful with Lean today, including in healthcare.

A hat tip goes to Brian Buck for sharing this quote via email recently. Samuel Clemens, aka Mark Twain, was a pithy and wise man. I didn't remember this quote, but it is attributed to him. It's very appropriate for the type of work we do...