Gerald Harris on Lean Leadership Lessons From Automotive Manufacturing,… Mark Graban Oct 4, 2022 0 Interviews Scroll down for how to subscribe, transcript, and more My guest for Episode #459 of the Lean!-->!-->!-->!-->!-->!-->!-->!-->!-->!-->!-->…
Ryan McCormack’s Operational Excellence Mixtape: September 9, 2022 Ryan McCormack Sep 9, 2022 0 Mixtape Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing!-->!-->!-->…
On the Recent Passing of Two American Auto Industry Legends: Lee Iacocca and Ross… Mark Graban Jul 30, 2019 5 Blog Lee Iacocca, the former CEO of Chrysler, passed away on July 2. Ross Perot, founder and former CEO of EDS,!-->!-->!-->…
Podcast #330 – Christoph Roser, His Grand Tour of Japanese Automakers Mark Graban Jan 29, 2019 0 Interviews Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management!-->!-->!-->!-->!-->…
Sad Bloomberg BusinessWeek Article on Auto Supplier Safety, Thoughts for… Mark Graban Mar 27, 2017 0 Blog A few of you sent me this article... and you were correct to think I would be interested: "Inside Alabama's Auto…
Podcast #272 – Steve Thompson, Lean Supply Chain Lessons from Automotive to… Mark Graban Jan 18, 2017 0 Interviews My guest for Episode #272 is Steve Thompson, Director of Patient Driven Supply Network initiatives!-->!-->!-->…
“Practicing Lean” Excerpt from a New Chapter – Bob Rush from… Mark Graban Jan 15, 2016 2 Blog Chapter 8 is written by Bob Rush, who currently works as a Lean Manufacturing Group Leader at Tesla Motors. Tesla,…
Automakers & Car Dealers Should Survey Customers Who DON’T Buy and… Mark Graban Oct 22, 2015 4 Blog The world (especially the world wide web) is full of surveys. Tell us how we're doing! Your satisfaction is…
When Begging for Customer Service Scores Hurts Customer Service Mark Graban May 27, 2014 14 Blog I complain a lot about bad service, but I'm all for recognizing outstanding customer service. I go out of my!-->…
5S Gone Wild at the North American International Auto Show in Detroit Mark Graban Jan 24, 2014 3 Blog I had a chance, on Tuesday, to attend what's often informally called the "Detroit Auto Show" (or the NAIAS,…