Stuff I’m Reading May 2016: Bad Patient Experiences, Bad Workplaces &…
As is often the case, I have too many open browser tabs full of articles that I was going to potentially blog…
Browsing Tag
VA
Updates: NICU Innovation, Labs, MLB Netting, VA Waiting (and Cheating)
I recently saw some updates and new details related to some topics I've covered here on the blog, so I'm combining…
When Will The Federal Government & VA Learn? On Suggestion Boxes &…
This article caught my attention the other day: "Philly VA employees ask for golf shirts in suggestion box for…
Secretary Shinseki Has Resigned; Will Things Change at the VA?
Following up on posts from Monday and Wednesday, we see this headline today: "Shinseki resigns after VA scandal."…
The Real #VAscandal is the Long Waiting Times & Bad Management, Not Gaming by…
Look at the System, Not the Individuals
I've been wanting to blog about the "VA Scandal," but have avoided it…
WSJ Video on Gaming the VA Wait List System & Targets
From the Wall St. Journal:
Read more:
The Real VA Scandal is the Long Waiting Times & Bad Management,…
Medical Errors: The Names Change, but the Headlines Are Sadly the Same
When I started blogging here in 2005, I was still about six months away from my transition from "lean…
We STILL Need to Reduce Waiting Times for Veterans
Today is Veterans Day in the U.S. and it's also Remembrance Day in Canada, the UK, and the Commonwealth…
Honoring Our Troops with Better Service through Lean
In honor of Veterans' Day (in the U.S.) and Remembrance Day (in Canada, where I spent most of the last two weeks,…
Revisiting Taxis, Medical Errors, and Systemic Problems
You might have read my blog post from last week about an unsafe taxi driver and medical errors - Said the Unsafe…
Reducing Medication Waste for VA Patients
Obama Awards Budget-Minded Federal Employee
I saw this in the news yesterday about a federal employee from the…
VA Pittsburgh Definition of TPS
VA Pittsburgh Healthcare System, Toyota Production System
Here is a nice succinct definition of the Veteran's…
Will Lean Outperform Bureaucracy?
Worldandnation: Scandal sires bureaucracy
It's too bad that the Lean Six Sigma component of the response to the…
Government, Soldiers, and Backlogs
Worldandnation: Backlog has veterans waiting for disability claims
Here is a sad case of bad flow, an imbalance…
Leadership Means Being Aware
The Courier News :: News :: Walter Reed 'failed'
You may have read or seen reports about the poor conditions for…