Remembering and Mourning Nate Hurle, a Healthcare Improvement Champion Mark Graban Jul 20, 2021 3 Blog I was stunned and saddened on Monday morning to learn of the sudden passing of a friend and a colleague, Nathan!-->…
Covid Testing, Treatment, and Vaccination at Cleveland Clinic: Nate Hurle Mark Graban Mar 9, 2021 3 Interviews Scroll down for video, transcript, how to subscribe, and more My guest for Episode #404 is Nate!-->!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: June 5, 2020 Ryan McCormack Jun 5, 2020 0 Mixtape Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Electronic!-->!-->!-->!-->!-->!-->!-->!-->!-->…
Maybe “Just Do Its” Should be Called “Just PDSA Its”? Mark Graban Oct 1, 2019 6 Audio In the practice of Lean and continuous improvement, people often describe small improvements as "Just Do Its."!-->…
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic Mark Graban Sep 17, 2019 0 Interviews Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I!-->!-->!-->…
An A3 Approach to Explaining the Case for Process Behavior Charts Mark Graban Aug 6, 2019 7 Blog I was invited to give a presentation on Process Behavior Charts and Measures of Success at Cleveland Clinic last!-->…
Episode #5 of the “Lean Whiskey” Podcast (With Guest Host Paul… Mark Graban Aug 4, 2019 0 Lean Whiskey Mark Graban and Paul Critchley Hi, it's episode 5 of our "Lean Whiskey" podcast where we mostly talk about Lean!-->!-->!-->…
How PBCs (Process Behavior Charts) Can Enhance the Practice of OKRs (Objectives… Mark Graban May 19, 2019 3 Audio Over the past year, I've heard about the "OKRs" methodology that is used in tech companies like Google. OKRs!-->…
Cleveland Clinic’s New CEO on Improvement and “Tiered Huddles” Mark Graban Oct 18, 2018 2 Blog Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby…
Great White Paper: “No More Projects” (or “More Than… Mark Graban Aug 22, 2017 4 Blog I really enjoyed and appreciated this new white paper that was written by Dr. Lisa Yerian and Nate Hurle from The…
Podcast #282 – @LisaYerianMD & @NateHurle from Cleveland Clinic on… Mark Graban May 18, 2017 3 Interviews My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change? Mark Graban Mar 30, 2017 2 Blog This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
What Does It Mean to Have a “Lean Management System?” Mark Graban Feb 7, 2017 7 Blog Nate Hurle, from the Cleveland Clinic, writes about their visit to Intermountain Health to learn about their “Lean…
Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization Mark Graban Jan 20, 2016 6 Blog Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand…
Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management Mark Graban Jan 19, 2016 9 Blog Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about!-->…
Is it Really Lean if the Employees are Upset? Understanding the Importance of… Mark Graban Dec 10, 2015 6 Blog How is it that we have two realities out there in healthcare... in parallel, Lean is awesome and Lean is horrible.…