This edition of Ryan McCormack’s Operational Excellence Mixtape highlights practical thinking on value creation, continuous improvement, and leadership in an AI-influenced world. From empowering nurses at Cleveland Clinic and using AI as a problem-solving coach to avoiding common change mistakes…
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
This bonus episode captures an unscripted, post-event conversation with Jim Womack, Katie Anderson, Jamie V. Parker, and Mark Graban reflecting on GE’s “Lean Mindset” event. Together, we explore what it really takes to sustain Lean thinking–learning from failure, leading with…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and…
I was happy to host a webinar, as part of the KaiNexus Continuous Improvement Webinar series that was be presented by Dr. Lisa Yerian, the chief improvement officer at the Cleveland Clinic. You can learn more and register here to…
I was stunned and saddened on Monday morning to learn of the sudden passing of a friend and a colleague, Nathan (Nate) Hurle, who was a Senior Director of Enterprise Continuous Improvement at the Cleveland Clinic. He had just turned…
Scroll down for video, transcript, how to subscribe, and more My guest for Episode #404 is Nate Hurle, a Senior Director of Enterprise Continuous Improvement at Cleveland Clinic. He was previously a guest on Episode 282. He was also recently…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Electronic Health Records and Computerized Physician Order Entry were going to reduce errors and save lives by providing better clinical decision support and alerts for potential…
tl;dr: We often label small changes as “Just Do Its,” but that can skip over useful thinking. Even the simplest Kaizen can follow a quick PDSA cycle–Plan, Do, Study, Adjust–to ensure we’re learning and improving, not just acting. Maybe it’s…
Cleveland Clinic’s daily tiered huddles are not just short meetings–they’re a Lean management system that connects front-line realities to executive decision-making in real time. By combining visual management, clear escalation rules, and psychological safety, these huddles help teams solve problems…
TL;DR: Many organizations misinterpret metrics, overreact to noise, and miss real signals. Using an A3 approach helps leaders align on the problem first–before introducing Process Behavior Charts as a countermeasure for better decisions and more effective improvement. Why Process Behavior…
Hi, it’s episode 5 of our “Lean Whiskey” podcast where we mostly talk about Lean and maybe chat just little bit about whiskey. Joining me today is a guest host, my friend Paul Critchley. Paul has been a guest blogger…
