Tag: Restaurant

If you've ever waited in a long Chick-fil-A drive-through line, chances are it was the most pleasant traffic jam you've experienced. Efficient, polite, and...

Before Katie Anderson's Japan Study Trip in November, I was able to spend six days in Kyoto and Tokyo with two friends (one of...

Mistake-proofing is a spectrum. Some things are "somewhat mistake-proofed" (or "error-proofed). I love eating at Kura Revolving Sushi. It's not "the best" sushi in the...

At the recent Healthcare Systems Process Improvement conference, David B. Reid, P.E. from Chick-fil-A Restaurants brought up a very interesting point about the batch...

I loved a recent New York Times article about Chef Gordon Ramsay, including this part: "Ramsay said that when he makes a mistake, he owns...

The GE Lean Mindset event back in September was such an exciting day. One of my highlights was not just eating food prepared by...

The cocktail called the "Negroni Sbagliato" is having a moment right now, as they say, as the result of this TikTok video. I don't...

Here is a photo that I took a few years ago at a Krispy Kreme store. For health reasons, I don't go there very...

As somebody who moved to Texas in 1999 ("I wasn't born here, but I got here as quick as I could"), I love Texas...

Eight years ago today, I published a piece originally on LinkedIn as part of their "Influencers" series: Rather than Blaming Employees, Managers Must Take Responsibility...

A few years ago, my wife and I went to a highly-regarded (and oft-recommended) restaurant in the Orlando area (our now former home). I...

This past weekend, an old friend came down from Michigan to spend two days in the Dallas area. Amongst the activities and catching up, we...