How this Kaizen Prevents New Moms From Feeling Like They’re Being… Mark Graban May 4, 2015 1 Blog I wanted to share a recent Kaizen improvement story that I heard from a hospital. Great things can happen when…
Podcast #200 – Paul Spiegelman, “Patients Come Second” Mark Graban May 30, 2014 2 Blog MP3 File (run time 30:35) My guest for episode 200 is Paul Spiegelman, author of the book Patients Come!-->!-->!-->!-->!-->!-->!-->…
Patient Participation in Lean Renews Her Faith in Health Care Mark Graban Dec 10, 2012 0 Blog Here is a nice story that's been in my blog's "to write about" inventory since late October: "Participation in Lean…