Ryan McCormack’s Operational Excellence Mixtape: September 10, 2021
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
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Ryan McCormack’s Operational Excellence Mixtape: August 27, 2021
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
How this Kaizen Prevents New Moms From Feeling Like They’re Being…
I wanted to share a recent Kaizen improvement story that I heard from a hospital.
Great things can happen when…
Paul Spiegelman on “Patients Come Second” in Healthcare Organizations
My guest for episode 200 is Paul Spiegelman, author of the book Patients Come Second: Leading Change by…
Patient Participation in Lean Renews Her Faith in Health Care
Here is a nice story that's been in my blog's "to write about" inventory since late October: "Participation in Lean…